Within six months of implementing ECM in just one department, Sharp HealthCare experienced so many benefits, it wanted to expand the solution across its entire organization. Not only did it upload the business content of its different departments to ECM, but it also focused on how it could make process improvements using the solution’s native business process management tools to:
• Complete the patient picture
• Support paperless patient registration
• Reduce the use of nursing and chart stations
Working one department at a time, Sharp grew its ECM solution and streamlined processes from the ER to HR.
