Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance.

The challenge of creating a robust errors database, the core of iCheck, is that information must be pulled from a multitude of disparate sources. Sometimes, the data source is a database with its unique schema and field names that must be mapped to the iCheck database. Other times, the data source is a text file which must be accessed via FTP, parsed, and loaded into iCheck. And other times, the data is in RETS (Real Estate Transaction Standard) format, a real estate data format similar to XML, which is accessed via HTTP.

According to The Data Center Journal, data center investments in the U.S. reached record levels in 2017 — more than $20 billion.

But how should your company approach data center planning and a data center investment? Is it a technology investment or a real estate investment?

Stream’s Paul Moser, co-managing partner, and Michael Lahoud, COO and partner, make a case for each. As you’ll see upon reading the new executive briefs, the two are hard to separate.

Ultimately, two out of two experts agree that combining the interests of real estate and technology leads to the ideal data center strategy for your company. Whatever you call the investment, make sure that your provider delivers the best possible solution that meets your needs today while offering flexibility for the future.

According to Moser, “Our understanding of infrastructure can save them lot of time and money while they figure out what they really need in a data center…”

A recent study revealed that more than 78 percent of clients expect a response from their agents in a single hour. Download this eBook to learn how to leverage the same on-demand technology they use, to close deals fast.

Discover Digital Transaction Management and how it can dramatically improve the real estate business. From safety and legal concerns, to financial costs and user experience improvement, each aspect of the Digital Transaction Management approach is covered in this guide.

The way we work is evolving, challenging companies of all types to rethink their approach to space and the workplace experience. Leading commercial real estate firm, CBRE, looks at the trends shaping the physical workplace and best practices in performance-led workplace design.

For commercial real estate, paper is still a critical part of the sales process. At Mark Bottles Real Estate, their HP Officejet Pro 8600 Plus e-All-in-One delivers all the standard MPF services, as well as Wifi support and ePrint capabilities.

Every business day, corporate campuses across the country function like small cities requiring highly specialized facilities and logistics management services. This paper will explore effective and efficient Corporate Campus Logistics Services to ensure the efficient flow of materials and people at large multi-building office campuses serving thousands of employees.  Corporate facilities, real estate management, logistics and procurement teams as well as commercial real estate management companies are charged with sourcing the services that are the underpinnings of these mega-campuses.  It’s an effort that spans a wide range—coordinating the receipt and distribution of supplies, equipment and packages; safely transporting thousands of employees as well as suppliers and contractors to locations within the campus; tracking and warehousing countless materials to support daily planned and unplanned workplace needs. Learn more about lowering costs, streamlining operational efficiency and gaining high employee satisfaction.

The volume of technology solutions available to CRE professionals is tremendous, and new entrants are emerging at a faster pace than ever. To succeed in this environment, highly effective CRE organizations behave differently than their peers in how they approach, select, and adopt technology. For CRE professionals seeking to develop a more technologically mature organization, the findings in this report provide a few clear guidelines.

The UK’s number one property website, Rightmove.co.uk, provides home hunters with both website and mobile access to over one million available properties daily. Their website and mobile platforms make searching for and researching properties to buy or rent, easy.

Rightmove continues to grow with over 50 million-page impressions a day, often topping 55 million. Since its initial launch in 2000, there have been almost 40 million properties listed, with a library of over 2.5 billion active and archived images. Rightmove customers, including UK and overseas-based estate and letting Agents as well as new home developers are uploading 2 million images every day.

Tim Harding, Head of Operations at Rightmove, is responsible for ensuring these images are available to home hunters visiting the site at all times, no matter what device they are using or where they are located.