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Application management requires visibility from multiple vantage points within the IT enterprise, combined with a centralized information store that pulls the technology pieces of the application puzzle into a coherent whole. This paper delves into the complexity of managing Web applications and evaluates ASG’s ability to deliver deep, broad, and accurate insight into application performance. …

ASG: Distinctively Positioned to Optimize Web Application Performance Read More »

The Information Technology Infrastructure Library (ITIL) provides guidance for the management of IT, and has quickly become the worldwide standard for IT Service Management (ITSM). Explore the issues surrounding the refined definition of the Configuration Management Database (CMDB) in ITIL v3, as well as the powerful Configuration Management System (CMS), in this ASG / EMA …

ITIL v3: Making Business Services Serve the Business Read More »

Today, when you make decisions about information technology (IT) security priorities, you must often strike a careful balance between business risk, impact, and likelihood of incidents, and the costs of prevention or cleanup. Historically, the most well-understood variable in this equation was the methods that hackers used to disrupt or invade the system. Protective security …

Knowledge is Power Read More »

At a projected market of over $4B by 2010 (Goldman Sachs), virtualizationhas firmly established itself as one of the most importanttrends in Information Technology. Virtualization is expectedto have a broad influence on the way IT manages infrastructure.Major areas of impact include capital expenditure and ongoingcosts, application deployment, green computing, and storage. Download Download Now × …

Implementing Virtualized Network Services with Coyote Point Systems’ VLB Advanced Read More »

Ready to communicate IT cost and value in terms your business unit partners understand? The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business. Use this poster as a resource to: Establish better alignment between IT, Finance, and other business units by using common language around …

Standard IT Cost Model – The ATUM® Poster Read More »